No, we offer flexible month-to-month and annual memberships, as well as custom programs.

Yes, most group fitness classes are included with memberships. Specialty classes may have an additional fee.

We accept major credit cards and debit cards. Payments can be made through our online portal.

Yes, payment plans are available for certain programs. Please contact us for more details.

No, memberships can’t be frozen for vacations, but you can request virtual workouts to maintain your routine while you're away.

Yes. Monthly members can freeze their membership with written documentation from a doctor. Freezes align with your billing cycle, and there are no refunds for prepaid fees during a 30-day freeze.

You can update your payment details through our online portal or by contacting support at [email protected].

Email us at [email protected] with 30 days' notice. We’ll schedule an on-site exit interview with a Coach. Check your program agreement for any applicable fees.

Cancellation fees vary by program. Refer to your membership agreement or contact support for details.

All payments, including prepaid memberships, program fees, and down payments, are final and non-refundable. Purchases cannot be transferred to another person.